jilliso Terms and Conditions for Philippine Players

Quick Overview — What You Need to Know

Before the detailed clauses, here is a plain-language summary of the most important points. These do not replace the full terms but give you an honest starting point.

By registering a jilliso account, logging in, or using any feature of the platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. This agreement is legally binding between you and jilliso.

If you do not agree with any part of these terms, you should not create an account or use the jilliso platform. Continued use after any update to these terms constitutes acceptance of the revised version. jilliso will notify registered users of significant changes through email or an in-platform notice.

These terms should be read alongside the jilliso Privacy Policy and Responsible Gaming policy. Together, they form the complete agreement governing your use of the platform.

To create and maintain a jilliso account, you must meet all of the following criteria at the time of registration and throughout your use of the platform:

• You are at least 18 years of age.
• You are physically located in a jurisdiction where online gaming of this kind is permitted.
• You are not acting on behalf of any other person or entity.
• You are not a current or former employee of jilliso or an immediate family member of such a person.
• You have not previously had a jilliso account closed for terms violations.

jilliso may request documentary proof of age and identity at any point. This includes a government-issued photo identification, proof of address, or proof of ownership of a payment method. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension or closure.

Each person may register only one jilliso account. Opening multiple accounts — whether using the same or different personal details — is a breach of these terms. jilliso reserves the right to close duplicate accounts, void any associated bonuses, and withold balances pending investigation.

You must provide accurate, complete, and current information during registration. This includes your full legal name, date of birth, email address, and any other required field. Using false or borrowed identity documents to create or verify an account is a serious violation.

You are responsible for maintaining the confidentiality of your jilliso login credentials. Do not share your username, password, or any one-time verification code with another person. jilliso staff will never ask for your password through any channel. If you receive a message requesting your password, treat it as a security threat and report it immediately.

jilliso reserves the right to suspend or close any account that shows signs of fraudulent activity, unusual patterns, terms violations, or inactivity beyond the period specified in platform policies. Any balance in a closed account will be handled according to the applicable policy communicated at the time of closure.

jilliso accepts deposits in Philippine pesos through the following channels: GCash, Maya, GrabPay, Coins.ph, InstaPay and PESONet bank transfers, BDO, BPI and UnionBank online banking, and Visa or Mastercard bank cards. Available channels and applicable limits are displayed in the account cashier at the time of transaction.

Deposits must originate from a payment method registered in your own name. Funding your jilliso account using a payment method belonging to another person is not permitted and may result in account suspension and return of funds to the originating source.

jilliso does not charge a fee for standard deposits, but your payment provider may apply their own transaction charges. Check your provider terms before initiating a transfer. Deposit processing times vary by channel. Most e-wallet deposits reflect in your jilliso account quickly, while bank transfers may take longer depending on the sending institution.

jilliso may apply transaction limits including minimum and maximum deposit amounts per transaction and period. These are subject to change and are communicated within the cashier section. Deposits that exceed applicable limits may be delayed or returned.

Withdrawal requests at jilliso are processed to the same payment method used for the most recent qualifying deposit where possible. This is a standard anti-fraud measure. If the original channel cannot receive the withdrawal, an alternative may be arranged subject to verification.

Before a withdrawal is processed, jilliso may require completion of identity verification. This typically includes a government-issued photo ID and may include proof of address or payment method ownership. Completing verification promptly reduces processing delays. jilliso encourages players to submit verification documents early rather than waiting until a withdrawal is requested.

Processing times vary by channel and by the completeness of account verification. jilliso aims to process approved withdrawal requests within the timeframe indicated in the cashier. External bank and e-wallet processing times are outside jilliso control and may add to the overall timeline.

Withdrawals will not be processed if a bonus wagering requirement remains incomplete, if the account is under review, or if the minimum withdrawal threshold has not been reached. The applicable minimum withdrawal amount is displayed in the cashier at the time of the request.

jilliso offers promotions from time to time as part of its regular player programme. All bonuses are subject to individual offer terms that are published alongside the promotion. These terms include but are not limited to: qualifying deposit amount, wagering requirement, eligible games, minimum odds where applicable, and offer expiry date.

Wagering requirements specify how many times a bonus amount must be turned over in qualifying wagers before the resulting balance becomes available for withdrawal. For example, a₱500 bonus with a 20x wagering requirement means ₱10,000 in qualifying bets must be placed before withdrawal eligibility applies.

jilliso bonuses are intended for genuine recreational use. Any attempt to exploit a promotion through systematic wagering patterns designed to circumvent the spirit of the offer — including but not limited to low-risk arbitrage betting, account collusion, or use of software to generate artificial play — will result in the bonus and any derived winnings being voided. The jilliso account involved may be reviewed and may face suspension.

Bonuses cannot be transferred between accounts. Only one welcome offer per household, device, or IP address is permitted unless explicitly stated otherwise. Players should read each promotion description fully before opting in. If anything is unclear, contact jilliso support before accepting the offer.

Each game available on jilliso — including card games such as Pusoy and Tongits, casino games such as roulette and baccarat, and sports betting markets — operates under its own set of rules. These rules are accessible from within the game or bet type interface. Players should review the specific rules before placing any wager.

All outcomes are generated or determined by systems independent of jilliso. Automated games use certified random number generation. Live table games use real physical equipment operated by trained dealers. Sports results follow the outcomes of the actual events as reported by the relevant governing bodies and official sources.

Once a wager is confirmed, it cannot be changed. Review all bet details — stake amount, selection, and market — before confirming. jilliso accepts no responsibility for wagers placed in error where the player had the opportunity to review the bet slip before confirmation.

In the event of a technical error, system fault, or manifest error in odds or game outcomes, jilliso reserves the right to void affected transactions and restore account balances to their state prior to the error. Players will be notified of any such action affecting their account.

The following actions are strictly prohibited on jilliso and may result in immediate account suspension, closure, and forfeiture of funds:

• Registering or using an account if you are under 18 years of age.
• Providing false, incomplete, or misleading personal information at any stage.
• Creating, accessing, or operating multiple jilliso accounts.
• Using automated tools, bots, scripts, or any software that mimics or replaces human input to interact with the platform.
• Exploiting software errors, display bugs, or pricing mistakes for deliberate financial gain.
• Engaging in any form of collusion with other players or with third parties to manipulate outcomes.
• Using the jilliso platform to process funds unrelated to genuine gaming activity, including any form of money laundering or financial structuring.
• Accessing your account or placing wagers while in a jurisdiction where such activity is prohibited.
• Threatening, harassing, or abusing jilliso staff or other players through any communication channel.

jilliso cooperates fully with relevant authorities where required by applicable law. Any activity suspected to involve illegal conduct will be reported to the appropriate regulatory or law enforcement body.

All content on the jilliso platform — including logos, graphics, text, game interfaces, software, and structural design — is protected intellectual property. You may not copy, reproduce, distribute, modify, or create derivative works from any jilliso content without prior written permission.

Using the jilliso name, logo, or branding in any external publication, advertisement, social media post, or promotional material without written authorisation is prohibited. This applies whether the use is commercial or non-commercial.

jilliso collects and processes personal data as described in the jilliso Privacy Policy. By accepting these terms, you acknowledge that personal information provided during registration and account use will be handled in accordance with that policy.

Your data is used to maintain your account, process transactions, verify identity, comply with applicable obligations, and communicate important platform updates. jilliso does not sell personal data to unrelated third parties. Full details of data collection, retention, and your rights are set out in the Privacy Policy.

jilliso provides the platform on an "as available" basis. While reasonable efforts are made to maintain uptime and accuracy, jilliso does not guarantee uninterrupted access or that the platform will be error-free at all times. Scheduled and unscheduled maintenance may affect availability.

jilliso is not liable for losses arising from: internet connectivity failures on the player side, device malfunctions, power interruptions, incorrect wager placement due to player error, or actions of third-party payment providers. Players are responsible for maintaining their own technical setup required to access the platform.

In no event will jilliso's liability to any player exceed the net deposits made by that player in the 30 days preceding the event giving rise to the claim, except where prohibited by applicable law.

jilliso is committed to providing a safe gaming environment. We offer tools that allow players to set deposit limits, session time reminders, and to request temporary or permanent self-exclusion. These tools are accessible through the account settings and theResponsible Gaming page.

Gaming at jilliso should be a form of entertainment. If you feel that gaming is causing financial, emotional, or social harm to yourself or someone close to you, please make use of the available tools and reach out to our support team. Do not use money intended for basic living expenses — including rent, food, utilities, school fees, or debt obligations — to fund a jilliso account.

If you choose to self-exclude, the exclusion will be applied promptly and jilliso will not send promotional material during the exclusion period. Attempts to circumvent a self-exclusion by registering new accounts are breach of these terms.

jilliso reserves the right to update or amend these Terms and Conditions at any time. When significant changes are made, registered players will be notified by email or through a notice displayed upon next login. The revised terms will indicate the date of the most recent update at the top of this page.

Continued use of the jilliso platform after the effective date of any update constitutes acceptance of the revised terms. If you do not agree with updated terms, you should stop using the platform and request account closure by contacting support.

If you have a question about these Terms and Conditions or any aspect of your jilliso account, the support team is available around the clock. For general queries, account issues, or complaints, reach out through the contact details below.

jilliso takes all complaints seriously. When raising a complaint, provide your registered email address, clear description of the issue, and any relevant transaction references. The support team will acknowledge your complaint and work toward a resolution in a reasonable timeframe.

Email: support@jilliso.com